luis - Training negative intent -


trying train luis on 2 different intents 2 different responses: 'i want install software' intent: installsoftware ...

'i cannot install software' ..intent: softwareissue.

i have tried using cannot/ not able to/ unable 1 entity luis still getting confused between 2 intents. ideas?

as haritha said, need label more utterances syntax related negative responses.

i cannot install software. can't install software. i'm unable install software. i'm not able install software. won't install software.

i recommend @ least dozen utterances intent before testing.

another thing can consider (if you're fine setting api call) using text analytics api or service provides sentiment analysis.


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